Contact us

FAQ

Policies

Contact us

Hello Decor Enthusiast!

We’re thrilled that you’re reaching out to Peek Into Decor – your ultimate destination for budget-friendly home decor wonders. Your interest in our products and services means the world to us, and we’re here to ensure your Peek Into Decor experience is nothing short of fantastic.

Our dedicated Customer Support team is ready to assist you with any inquiries, concerns, or assistance you may need. Whether it’s a question about our unique home decor products, an order-related query, or just some decor advice, we’re here for you.

Contact Information:

Email: [email protected]
Phone: +91 95280 47345
Address: Lal Bagh, Ram Ganga Road, Moradabad-244001.

Wholesale Inquiries:

For businesses interested in partnering with Peek Into Decor or making wholesale purchases, please reach out to our Wholesale team at [email protected].

Thank you for choosing Peek Into Decor to be a part of your home decor journey. Our commitment is to provide you with quality, affordable, and inspiring decor that transforms your space. We look forward to hearing from you!

Warm regards,
Peek Into Decor’s Team

FAQ

1. General Questions

Q1.1. What is Peek Into Decor?
A: Peek Into Decor is your go-to destination for budget-friendly home decor products. We specialize in unique handicrafts to elevate your living space without breaking the bank.

Q1.2. How do I use the Peek Into Decor website?
A: Simply visit our website, browse our catalog, and make selections. Create an account for a personalized experience or proceed as a guest.

2. Product Information and Purchases

Q2.1. Are product descriptions on the website accurate?
A: We strive for accuracy, but please note that product descriptions may not always be error-free.

Q2.2. How often do product prices change?
A: Prices may change without notice. Please check the website for the most up-to-date information.

3. Orders, Shipping, and Returns

Q3.1. How do I know if my order is accepted?
A: You’ll receive an order confirmation via email. Note that this doesn’t guarantee acceptance.

Q3.2. What’s the shipping timeframe?
A: We aim to ship promptly, but shipping times vary. Delays may occur. For more details, visit our shipping and delivery page.
Q3.3. How do I initiate a return?
A: Contact our Customer Support at [email protected] within 6 days of delivery.

4. Intellectual Property and Privacy

Q4.1. How is my personal information handled?
A: Your privacy is crucial. Refer to our Privacy Policy for details on information collection, use, and security.

5. Changes and Termination

Q5.1. Can Peek Into Decor terminate my access?
A: Yes, we can terminate or suspend access for any reason.

Q5.2. How will I know if there are changes to the Terms and Conditions?
A: Check our website periodically for updates.

6. Privacy Policy

Q6.1. How is my personal information handled?
A: Our Privacy Policy outlines the collection, use, storage, and sharing of your information.

Q6.2. Can I access or correct my personal information?
A: Yes, you have the right to access and correct your information.

7. Refunds and Returns

Q7.1. How long do I have to initiate a return?
A: You have 6 days from the date of delivery to initiate a return.

Q7.2. What happens if I receive a damaged or defective item?
A: Report it within 24 hrs of delivery, and we’ll offer a replacement or refund.

Q7.3. Are custom or personalized items returnable?
A: Custom or personalized items are non-returnable unless there is a manufacturing defect or an error on our part.

8. Shipping and Delivery

Q8.1. How long does order processing take?
A: Orders are typically processed within 3-5 business days. Shipping times may vary.

Q8.2. Who is responsible for the accuracy of the shipping address?
A: Customers are responsible for providing accurate shipping information.

Q8.3. What if my package is delayed?
A: While we aim for timely deliveries, external factors may cause delays.

9. Changes to Policies

Q9.1. Can Peek Into Decor change its policies?
A: Yes, we reserve the right to update or modify our policies. Check our website for the most current information.

Thank you for choosing Peek Into Decor. We’re here to ensure your experience is seamless and your home is adorned with the finest decor. If you have more questions, feel free to contact us at [email protected]. Happy decorating!

Policies